BARBARDA PRIVACY

Delete your Timeline Visualize data

Timeline Visualize does not create a named account. Your journeys are saved to your account in the cloud while cloud saving is on (it is part of the service you accept in the App): Timeline files, precise routes, places and dates, project settings, photos with their EXIF-derived location and time, video clips and created videos, reduced copies of the photos of the trips the App finds in your photo library with their dates and places, and summaries of those trips are stored in Firebase under a pseudonymous installation ID. Usage analytics is stored in Google Analytics under the same pseudonymous ID, Crashlytics processes crash reports, and RevenueCat processes purchase records.

Steps

1. Email support@barbarda.com with the subject “Timeline Visualize data deletion request”.
2. State whether you used iPhone or Android. Include the Installation ID shown under Manage storage when available, or your RevenueCat App User ID/store transaction identifier. Never send your Timeline JSON, Google password, photo, or payment-card information.
3. We will acknowledge the request and normally complete it within 30 days. We may ask for limited purchase information only when needed to locate the correct anonymous record.

Data deleted

• The RevenueCat anonymous customer profile linked to the identifier you provide, including its App User IDs, entitlement state, purchase history copy, customer attributes, and related customer events.
• Cloud-saved objects and records linked to the Installation ID you provide, including Timeline files, routes, projects, photos (also those of found trips), videos, trip summaries and metadata.
• Usage analytics stored in Google Analytics under the same ID, when you ask for it in your request.
• Any optional support attachment you sent for the request, after the request is completed.

Deleting a RevenueCat customer does not cancel or refund a store purchase. If you reopen the App or restore an active purchase later, the store receipt may create a new anonymous RevenueCat customer record so the App can restore Full access.

Data kept and retention

• Cloud-saved journeys: retained until you delete them in the App or complete a deletion request. Turning cloud saving off in Settings (Privacy & analytics) stops saving what you add afterwards; copies already saved stay until deleted. Firebase provider backups may persist for a limited period under its backup and legal-retention practices.
• Videos: video clips and created videos are saved with your journeys once you have accepted a text that lists them (the Terms of Use of September 26, 2026, or the backup notice of September 19, 2026). They are deleted together with the rest of your cloud data.
• Support request: we may retain the deletion-request email and completion record for up to 90 days after completion for security, abuse prevention, and audit purposes, then delete it unless a longer period is legally required.
• Store transaction records: Apple or Google may retain purchase, refund, tax, fraud-prevention, and accounting records under their own legal obligations and retention policies. Barbarda cannot delete records held independently by those stores.
• Crash diagnostics: Crashlytics reports are not connected to an account or email address that Barbarda can use to locate an individual report. Firebase retains crash traces and associated pseudonymous installation identifiers for 90 days before starting removal from live and backup systems. Uninstalling the App stops future reports and removes local installation data.
• Usage analytics: events are stored under a pseudonymous user ID (the RevenueCat app user ID, which is the Installation ID once cloud saving has linked it) and kept for 14 months. Include the Installation ID in your request and we delete that user’s analytics data in Google Analytics. Turn analytics off in Settings (Privacy & analytics) to stop future collection.

Delete data stored on your device

Use Manage storage to separately delete local Timeline archives, projects/photo copies, videos, and map cache. Uninstalling removes the remaining local app container but does not reliably identify or delete an already-uploaded pseudonymous cloud record, so send a deletion request first. Delete MP4 copies previously saved to other destinations separately.